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What to Do If You've Booked a Flight on American Airlines

What to Do If You've Booked a Flight on American Airlines

A computer glitch sent American Airlines scrambling for pilots for holiday flights, but the shortage of pilots has since been resolved, according to the airline.

By Thursday, however, American Airlines had stated that the issue - a clerical error, it says - was now being resolved, and have not resorted to canceling any flights.

The carrier and the Allied Pilots Association didn't immediately disclose details of their pact on Friday but said it should ensure that American, the world's largest carrier, will maintain a full December flight schedule.




But on Friday afternoon, the Allied Pilots Assn., the union that represents American's 15,000 pilots, said the group had reached an agreement with the carrier regarding the extra pay, among other issues surrounding the vacation snafu. As a result of this error, thousands of flights in December initially did not have pilots assigned to them.

While American said Thursday that it had covered all but a few hundred trips, the union said its count early Friday showed thousands of flights scheduled for the last two weeks of the month were still missing one or both pilots. "That number of open flights continues to decrease thanks to our pilots who are stepping up to the plate and picking up trips to ensure customers are taken care of", said American Airlines. On its website, the APA also stated that nor it or the pilot contracts can guarantee the promised premium pay being offered by the airline.


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