Health Care

HP recalls computer batteries due to fire, burn hazards

HP recalls computer batteries due to fire, burn hazards

The batteries can overheat, posing fire and burn hazards.

If you want to check whether your HP laptop battery is affected, you can find out by visiting HP's website.

With customer safety as a key priority, HP is providing a new BIOS update that will place the affected battery in "Battery Safety Mode". However, not every battery in the listed products is affected.

'This action pertains to 0.1 per cent of the HP systems sold globally over the past two years'.

HP has issued a battery recall notice for a number of its laptops and mobile workstations sold over the last two years due to concerns that the battery inside these machines could be unsafe and a fire hazard.

HP said this week that it's recalling about 50,000 consumer notebook batteries for free, which were originally sold as part of a HP notebook itself or as a standalone accessory.




Naturally, none of this will come at any cost to the customer, except for the inconvenience of temporarily having your battery disabled.

All in all, the company has been swift in responding-a total of $4,500 in property damage, as well as one instance of a customer experiencing first-degree burns to the hand, were reported among the first group complaints filed before HP took action-and it is clear that a proper support and information network has been set up to help the process go smoothly.

To check whether a battery is affected, HP owners will need to download HP's battery validation utility, which runs the check in about 30 seconds.

Why this matters: Battery recalls happen every so often, often due to manufacturing issue. Instead, HP has developed a BIOS update that will put the battery into a "battery safety mode". When enabled, Battery Safety Mode will discharge the battery and disable charging until the battery is replaced.

They also were shipped in notebook computers and mobile workstations sold from December 2015, through December 2017, for between $300 and $4,000.

These batteries may have also been sold as accessories or replacement batteries for the HP ZBook Studio G4 Mobile Workstation or for any of the preceding products through HP or an authorized service provider.


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